GroupSoft Founder To Moderate HDI-NE Chapter Panel Discussion

January 2, 2009 - Newton, MA - GroupSoft founder and CEO Carl Fink will moderate a panel discussion titled: "Help Desk in the Cloud" at the HDI-New England chapter's January 14 meeting in Westborough, MA. The panel will explore the pros and cons of running a support organization using SaaS (software-as-a-service) offerings such as and in place of traditional on-premises software.

The panelists are Bonnie Royal of Omgeo, LLC (Boston, MA) and Ellen Prokopow of EnerNOC (Boston, MA).

Meeting details can be found at

With 7,500 members worldwide, HDI is the largest association for IT service and support professionals.  The HDI New England chapter meets monthly.

About GroupSoft Systems, Inc.

GroupSoft has been developing service management applications for the IBM Lotus Notes/Domino platform since 1997. The company is based in Newton, Massachusetts, with customers around the globe. GroupSoft is an Advanced level IBM Business Partner and a referral partner. Web site:

GroupSoft Systems, Inc.
(617) 544-7687

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