GroupSoft SalesDesk Version 3 Ships

December 23, 2005 - Newton, MA - GroupSoft is now shipping GS/SalesDesk Version 3, our sales force automation (SFA) application for IBM Lotus Notes and Domino. This release has a completely updated user interface and many new features, while retaining the speed and simplicity of the original product.

GS/SalesDesk is targeted at medium-size businesses and groups within large organizations that need a fast SFA implementation. By leveraging a company's existing Notes/Domino infrastructure, GS/SalesDesk provides a solution that requires minimal IT support yet scales to support a growing sales organization. Like all GroupSoft products, GS/SalesDesk is licensed with full source code and can be customized in-house, by GroupSoft or by the worldwide network of IBM Lotus business partners.

GS/SalesDesk is designed to interface with GS/ServiceDesk, GroupSoft's customer service incident tracking application. Salespeople can check the incidents for a customer with a single click, and can set up a new customer in GS/ServiceDesk just as easily. With its open design, GS/SalesDesk also interfaces with other customer service applications and back-office systems.

GS/SalesDesk is tightly integrated with Notes email and calendar functions. Email can be sent directly from the application and reminders can be added to the calendar. GS/SalesDesk tracks Action Items and Opportunities and now includes a sales funnel report. A repository for sales and marketing documents is provided. A template is also provided for customer setup workflow. GS/SalesDesk can also generate quotes and invoices.

GS/SalesDesk is a secure, low-cost alternative to hosted SFA solutions. With modest up-front license fees based on the number of users, GS/SalesDesk is often less expensive than monthly per-person pricing after just one or two years of use.

GS/SalesDesk runs on all Domino server platforms including Linux.

About GroupSoft Systems, Inc.
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GroupSoft Systems develops help desk and customer service software for IBM Lotus Notes/Domino. The company is based in Newton, Massachusetts, with customers around the globe. GroupSoft Systems is an IBM Business Partner at the Advanced level. GroupSoft was founded in 1993, originally as a consulting business focused on Lotus Notes deployment and custom application development.

GroupSoft, GS/SalesDesk, GS/ServiceDesk, GS/HelpDesk, and the people-and-documents logo are trademarks of GroupSoft Systems, Inc. IBM. Domino and Lotus Notes are trademarks or registered trademarks of IBM Corporation. All other trademarks are the property of their respective owners.

GroupSoft Systems, Inc.
(617) 544-7687
www.groupsoft.com


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