 | 10/24/2011 | | GS/HelpDesk Version 15 Adds XPages Interface |
| 06/23/2011 | | GS/ServiceDesk Version 13 Advances Notes/Domino-Based Customer Service App |
| 12/12/2010 | | GroupSoft CEO To Speak at New England Lotus User Group |
| 09/24/2010 | | GS/HelpDesk Version 14 Adds Configurability and Features |
| 05/07/2010 | | GroupSoft Delivers Value With GS/ServiceDesk Version 12 |
| 03/04/2010 | | GroupSoft at "Lotusphere Comes To You" Event in Cambridge |
| 09/01/2009 | | GroupSoft Raises Bar With GS/HelpDesk Version 13 |
| 02/27/2009 | | GroupSoft Ships Latest Update to Customer Service App |
| 01/02/2009 | | GroupSoft Founder To Moderate HDI-NE Chapter Panel Discussion |
| 06/23/2008 | | GroupSoft Adds Change Management to Flagship IT Service Management Application |
| 03/10/2008 | | GroupSoft Announces GS/ServiceDesk Version 10 |
| 11/05/2007 | | GroupSoft Delivers GS/SalesDesk Upgrade |
| 06/08/2007 | | GS/HelpDesk Version 11 Debuts |
| 03/26/2007 | | GroupSoft Backs HDI Benchmarking Study |
| 02/19/2007 | | GS/ServiceDesk Version 9 Ready to Ship |
| 05/01/2006 | | GroupSoft Rolls Out GS/HelpDesk Version 10 |
| 12/23/2005 | | GroupSoft SalesDesk Version 3 Ships |
| 09/30/2005 | | GroupSoft ships GS/ServiceDesk Version 8 |
| 01/24/2005 | | GroupSoft ServiceDesk V8 Unveiled at Lotusphere 2005 |
| 09/02/2004 | | Wright Line Selects GroupSoft HelpDesk |
| 01/26/2004 | | GroupSoft Systems Announces Upgrade to Flagship Help Desk Software for Lotus Notes/Domino |
| 01/27/2003 | | GroupSoft Systems Ships Major GS/ServiceDesk Upgrade |
| 01/27/2003 | | GroupSoft Systems Shows Next Generation GS/HelpDesk |
| 01/28/2002 | | GS/HelpDesk 7.0 Adds Enhanced Interface and Project Management Capabilities |
| 09/20/2001 | | GroupSoft Systems Ships Version 6 of GS/HelpDesk |
| 01/14/2001 | | GroupSoft Systems announces GS/ServiceDesk 6.0 |
| 01/16/2000 | | State of Mississippi Rolls Out Domino-Based Help Desk System |
| 01/16/2000 | | GroupSoft Systems and Strafford Technology Announce Training Alliance |
| 01/16/2000 | | GroupSoft Systems Announces GS/SalesDesk Addition to Product Line |
| 10/03/1999 | | GroupSoft Systems Achieves Lotus Advanced ISV Status |